20122016

Lounge 2 - Amsterdam Airport Schiphol

The renovation of Lounge 2 accommodates new passenger flows, improves efficiency and enhances passenger comfort. The central lounge, originally built in 1976, expanded by Benthem Crouwel NACO in 2005, has been fully reorganized and refurbished. New double high spaces, shops, flow areas and restaurants and terraces are distributed on the first and second floor of the Lounge.

027 282 Herinrichting Lounge 2 N2 websitenew

A CAREFUL RENOVATION(PROCESS)

Every year, more than 15 million people pass through Lounge 2. By implementing a central security filter for non-Schengen travelers on a new mezzanine, Lounge 2 could be expanded, adding 20% more retail and dining space, bringing the total area of Lounge 2 to a total of about 16,000 m². The renovation of Lounge 2 took more than a year and a half. Work was carried out in phases, mainly in the evenings, allowing the lounge to remain in use. Shops stayed partially open in smaller temporary locations, and travelers could also use the facilities in Lounge 3. During construction, more over, all scrapping waste was separated and recycled, which resulted in a reduction of CO2 of the project’s footprint.

027 282 Herinrichting Lounge 2 websitenew
027 282 Herinrichting Lounge 2 N16 websitenew

Photos by Thijs Wolzak

PASSENGER EXPERIENCE

The renewed Lounge 2 adds a new dimension to travel comfort, responding to the evolving needs of passengers with more attention to human scale. Most of the passengers in Lounge 2 are transferring passengers. Therefore, the airport aimed at adding a little ‘Dutchness’ to the renovation – a flavor of The Netherlands. By integrating designs of Dutch artists, like a famous clock by Maarten Baas, and a specific ‘Dutch zone’, the renovation has managed to turn the Lounge into an unique space, inviting travelers to explore.

027 282 Herinrichting Lounge 2 N33 websitenew
027 282 Herinrichting Lounge 2 N30 websitenew

Photos by Jannes Linders

ACTIVATING WAITING TIME

The design team divided the Lounge in seven themed zones (or neighborhoods), as for instance a ‘fashion zone’, a ‘family zone’, ‘luxury zone’ and the mentioned ‘Dutch zone’. By the use of specific flooring, furniture, ceilings and (construction) materials, every zone has its own typical character. The division of the large lounge in these zones invite travelers to explore the Lounge. Views and perspectives, surprising objects and unique amenities encourage visitors to explore the lounge. The design of the lounge thus contributes to activating travelers and helping them pass the waiting time in a comfortable manner.

027 282 Herinrichting Lounge 2 N31 websitenew
027 282 Herinrichting Lounge 2 N32 websitenew

Photos by Jannes Linders

Architect
Benthem Crouwel Naco
Client
Amsterdam Airport Schiphol
Location
Schiphol Amsterdam, the Netherlands
Interior Architect
Kossmann.dejong
Gross floor area
17.070 m2
Start design
2012
Start construction
2014
Completion
2016